Shipping policy

At Savornest, we aim to make your furniture shopping experience simple and convenient. This Shipping Policy explains how orders are processed, shipped, and delivered within the United States.

Shipping Area

We currently ship orders to addresses within the United States. At this time, we do not guarantee delivery to international destinations, U.S. territories, P.O. boxes, or APO/FPO addresses unless otherwise stated on the product page.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.

For furniture and larger items, additional processing time may occasionally be required due to product size, availability, packaging, or carrier scheduling.

Shipping Time

After your order has been processed and dispatched, standard delivery generally takes approximately 3–7 business days.

The estimated total delivery time is therefore approximately 4–10 business days, including processing and transit.

Delivery times are estimates and may vary depending on the destination, carrier operations, weather, holidays, or other circumstances outside our control.

Shipping Costs

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Some products or orders may qualify for free shipping. Any applicable shipping promotion or free-shipping offer will be clearly displayed on the website or at checkout.

Large and Furniture Items

Furniture such as sofas, beds, chairs, and other oversized products may require special handling or delivery arrangements.

For larger items:

  • Delivery may require additional time depending on the carrier and destination.

  • The carrier may contact you to arrange a suitable delivery time.

  • Customers should ensure that the delivery address has sufficient access for the furniture being ordered.

  • Please check doorways, hallways, elevators, stairways, and other access points before placing an order for oversized furniture.

Additional delivery requirements may apply depending on the size and weight of the product.

Tracking Your Order

Once your order has been shipped, we will provide tracking information when it is available.

You can use the tracking information to follow the progress of your shipment. Tracking updates may take some time to appear after the package has been handed to the carrier.

Delivery Delays

While we work with shipping carriers to provide reliable delivery, Savornest cannot guarantee a specific delivery date.

Delays may occur because of severe weather, carrier disruptions, peak-season demand, incorrect or incomplete address information, transportation issues, or other circumstances beyond our reasonable control.

If your order is delayed, please contact us and we will help you check the latest available shipping information.

Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice that your shipping information is incorrect, please contact us as soon as possible. We will do our best to update the address before the order is shipped.

Once an order has been dispatched, we may not be able to change the delivery address. Additional shipping charges may apply if a package needs to be reshipped because of an incorrect or incomplete address.

Damaged Packages

Please inspect your package when it arrives. If the package appears visibly damaged, we recommend taking photos of the packaging and the product before disposing of any packaging materials.

If your furniture arrives damaged, please contact us as soon as possible with your order information and clear photos of the damaged item and packaging so that we can assist you with the next steps.

Lost or Missing Packages

If the carrier's tracking information shows that your package has been delivered but you cannot locate it, please first check around the delivery area and with household members, neighbors, or the building's reception area if applicable.

If the package still cannot be located, please contact us so we can assist you in reviewing the shipment information.

Contact Us

If you have questions about shipping or your order, please contact Savornest:

Website: savornest.us
Email: support@savornest.us
Phone: +1 (562) 217-7098
Address: 2545 Brennen Way, Fullerton, CA 92835-4218, United States

Our customer service team will be happy to assist with shipping-related questions and order concerns.